iSee Virtual Collaboration
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General
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FAQ
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How to remove a corrupt iSee map file
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How do I turn off accessibility mode or iSee voice
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iSee won't install on MacOS - Catalina
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S Mode Windows
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I uploaded a PDF to a display board but I (and others) can't see it on the board
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I cannot see the person I want to share a file with in the users list
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I can't upload a file to a board larger than 5MB
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Password protected Power Points don't appear
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How do I 'right click' on a Mac - Secondary Click
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I can't see the person I want to teleport to on the users list
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I teleported to another person and can hear them but cannot see them
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I am stuck and cannot move using the arrow keys
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How do I move in iSee?
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I hear a lot of background noise in the environment which makes it hard to listen to other people
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I clicked on the "Test Audio" button but I cannot hear myself. Also the "Mic Level' meter does not show any activity.
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Audio is audible but sounds garbled
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When using a USB headset sound still comes through my speakers
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I can hear people but they can't hear me
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How do I sign in to iSee on a NSW DoE network?
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Something went wrong - where do I find the log files
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I connected to an iSee session but got a notification saying 'Failed to connect to the video relay server'
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I cannot see display board content uploaded by other people
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Connecting from behind a firewall
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Connecting using boarder authentication
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There should be people in an iSee session but I can't see them
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I can't log into iSee
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My proxy is set correctly but the installer pops up a 'Proxy details required' box
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On Mac you receive the message 'App can't be opened because it is from an unidentified developer'
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How can I download iSee?
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How can I find my computer system configuration?
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How to remove a corrupt iSee map file
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Known Issues
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Audio
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Video
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Boards
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Other
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