iSee Virtual Collaboration

General

• FAQ

  • iSee won't install on MacOS - Catalina
  • S Mode Windows
  • I uploaded a PDF to a display board but I (and others) can't see it on the board
  • I cannot see the person I want to share a file with in the users list
  • I can't upload a file to a board larger than 5MB
  • Password protected Power Points don't appear
  • How do I 'right click' on a Mac - Secondary Click
  • I can't see the person I want to teleport to on the users list
  • I teleported to another person and can hear them but cannot see them
  • I am stuck and cannot move using the arrow keys
  • How do I move in iSee?
  • I hear a lot of background noise in the environment which makes it hard to listen to other people
  • I clicked on the "Test Audio" button but I cannot hear myself. Also the "Mic Level' meter does not show any activity.
  • Audio is audible but sounds garbled
  • When using a USB headset sound still comes through my speakers
  • I can hear people but they can't hear me
  • How do I sign in to iSee on a NSW DoE network?
  • Something went wrong - where do I find the log files
  • I connected to an iSee session but got a notification saying 'Failed to connect to the video relay server'
  • I cannot see display board content uploaded by other people
  • Connecting from behind a firewall
  • Connecting using boarder authentication
  • There should be people in an iSee session but I can't see them
  • I can't log into iSee
  • My proxy is set correctly but the installer pops up a 'Proxy details required' box
  • On Mac you receive the message 'App can't be opened because it is from an unidentified developer'
  • How can I download iSee?
  • How can I find my computer system configuration?