iSee Virtual Collaboration
-
General
-
FAQ
-
How to remove a corrupt iSee map file
-
How do I turn off accessibility mode or iSee voice
-
iSee won't install on MacOS - Catalina
-
S Mode Windows
-
I uploaded a PDF to a display board but I (and others) can't see it on the board
-
I cannot see the person I want to share a file with in the users list
-
I can't upload a file to a board larger than 5MB
-
Password protected Power Points don't appear
-
How do I 'right click' on a Mac - Secondary Click
-
I can't see the person I want to teleport to on the users list
-
I teleported to another person and can hear them but cannot see them
-
I am stuck and cannot move using the arrow keys
-
How do I move in iSee?
-
I hear a lot of background noise in the environment which makes it hard to listen to other people
-
I clicked on the "Test Audio" button but I cannot hear myself. Also the "Mic Level' meter does not show any activity.
-
Audio is audible but sounds garbled
-
When using a USB headset sound still comes through my speakers
-
I can hear people but they can't hear me
-
How do I sign in to iSee on a NSW DoE network?
-
Something went wrong - where do I find the log files
-
I connected to an iSee session but got a notification saying 'Failed to connect to the video relay server'
-
I cannot see display board content uploaded by other people
-
Connecting from behind a firewall
-
Connecting using boarder authentication
-
There should be people in an iSee session but I can't see them
-
I can't log into iSee
-
My proxy is set correctly but the installer pops up a 'Proxy details required' box
-
On Mac you receive the message 'App can't be opened because it is from an unidentified developer'
-
How can I download iSee?
-
How can I find my computer system configuration?
-
How to remove a corrupt iSee map file
-
-
Known Issues
-
Arrangements
-
iSee Drive
-
Avatar
-
Side Panels
-
Main Menu
-
Recording produces no video files (MacOS Only)
-
Recording - Most formats not functional (MacOS only)
-
Quality settings - Maximising issues (MacOS Only)
-
Recording - Local audio in iSee files not recorded
-
Mouse Settings - Incorrect defaults
-
Training - Reloading can break content
-
Room Settings - Affected by Browser Boards
-
Traffic Light - User who leaves session still tallied
-
Traffic Light - Can't participate when entering session
-
Recording produces no video files (MacOS Only)
-
Video
-
Accessibility Mode
-
iSee Hub
-
Audio
-
Smartboards
-
MP4 audio out of sync (MacOS Only)
-
Some windows not showing for screen share (MacOS Only)
-
Quizzes not listed when using meeting ID
-
Check boxes for quiz not functional
-
Out of sync zoom
-
Size and zoom issues
-
Animated PowerPoints text box navigation broken
-
Videos load on to incorrect empty boards
-
Animated PowerPoints load on to incorrect empty boards
-
Board interaction can lock users controls
-
Browser board doesn't show for remote users until synced
-
White board doesn't show until updated
-
Files with large page dimensions do not display
-
MP4 audio out of sync (MacOS Only)
-
Other
-